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In accordance with the provisions of the legislation in force on the protection of personal data, we inform you that your data will be integrated into the processing system belonging to OXICAT whose head office is located at 12 allée des Ormes - 94430 Chennevières-sur-Marne (France) - Tel: 09 81 36 57 78 - Email: contact@oxicat.com
Person in charge of the treatment
In accordance with Article 4.7 of the GDPR, OXICAT is responsible for the processing of personal data collected on the OXICAT.COM website. OXICAT determines the purposes and means of the processing carried out.
DPO Contact Information:
Why does OXICAT collect personal data?
OXICAT collects data for the following purposes: analysis of website usage, sales operations, after-sales service and commercial canvassing. Some data are collected automatically. You are then scrupulously informed beforehand. Other data are collected by law and/or regulation (for example, for the preparation of invoices), and others are of strategic and commercial importance and require your prior consent. In each case, OXICAT ensures that it complies with the regulations, whose requirements range from simple information to the prior collection of your consent.
1. Automatically collected data
In accordance with the legislative and regulatory provisions in force, we automatically collect certain information when you browse our site. These data are the following:
- the device and browser used
- IP address
- the date and time of your navigation
- your browsing history
In order for this data collection to be permitted by regulation, we provide you with the mechanism to opt-out by updating your contact preferences in the "my account" section of our website or by contacting customer service. This option is available on all browsers, and all types of devices (including smartphones and tablets). Please contact us if you experience any difficulties in using this mechanism. In accordance with the regulations, we inform you that :
- The data collected is not cross-checked with other treatments (customer files or statistics of frequentation of other sites for example).
- The data collected in this way will only result in the production of anonymous statistics
- We do not track your browsing on other websites.
- The collected IP address does not allow to obtain a geolocation more precise than the scale of a city:
- This data is not kept beyond 13 months from your first visit.
- Raw traffic data with an associated identifier should also not be kept for more than 13 months.
Any collection of data beyond those intended to feed these statistics give rise to the collection of your prior consent if it is not assisted on another legal basis.
2. Data collected at the creation of your customer account and during an order
In order to create your account and access the ordering process, you will need to provide us with your company information as well as contact information, considered personal: your name, contact information (email and postal address and phone number), bank information. The legal basis for this collection and processing is based on Article 6.1.b of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or "GDPR").
3. Data collected when you contact customer service
You may provide us with personal data when you contact customer service, so that we can process your requests. Again, the legal basis for this is Article 6.1.b of the GDPR. The legal basis for this collection and processing is Article 6.1.b of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or "GDPR").
Data retention
In accordance with the regulations in force, OXICAT informs you that data will be kept for the period strictly necessary for its processing, in accordance with the regulations in force locally. For example, in accordance with French law, we are obliged to keep payment and billing information for a period of 10 years.
Data processing
OXICAT informs that it will process the data in a legal, fair, transparent, adequate, relevant, limited, accurate and updated manner. Therefore, OXICAT undertakes to take all reasonable measures to ensure that data is deleted or rectified without delay when it is inaccurate. An OXICAT agent may contact you by phone to ensure the conformity of the information provided. OXICAT will process your data in order to fulfill its contractual obligations to print your order and manage your customer account. Without this data, we may not be able to invoice the services ordered. OXICAT will also process your information to send you promotional offers and product information if you have given consent to do so. You may withdraw your consent to receive marketing and product information at any time by updating your contact preferences in the "my account" section of our website or by contacting customer service.
User rights
In accordance with Articles 15 to 22 GDPR, regarding the data we hold about you, you have the following rights:
- right of access (Article 15 of the GDPR)
- right of rectification (Article 16 of the GDPR)
- right to erasure (Article 17 of the GDPR)
- right to limitation of processing (Article 18 of the GDPR)
- right to notification of data: rectification, deletion, limitation (Article 19 of the GDPR)
- right to data portability (Article 20 of the GDPR)
- right to object (Article 21 of the GDPR)
- right not to be profiled (Article 22 of the GDPR)
You can exercise these rights by sending your request to the following postal address OXICAT or to the e-mail address OXICAT. Any request to exercise a right must be accompanied by a copy of a valid proof of identity to enable us to ensure that the request is made by the legitimate owner of the data concerned. You may also contact the competent supervisory authority (CNIL) to make the complaint you consider appropriate.
Data transfer
OXICAT may transfer data when it is necessary for the management of an installation request made from the site forms, or for the sending of an order (for example to subcontractors such as installers for the qualification of your installation project, graphic designers and/or workshops or carriers such as DHL, TNT, UPS, and La Poste). This transfer of data will be carried out in compliance with the guarantees, measures and rights provided for by the legislation in force on the protection of personal data and in accordance with this privacy policy.
Duration of data retention
The length of time we keep your data varies according to the state of the law and when the constraints are less, according to the recommendations of the CNIL and our needs. For example, we must legally keep invoices for a period of 10 years. The invoicing data are therefore kept for 10 years. As an indication, you will find in the attached table the retention periods of the main data applied by OXICAT:
| Type of data processing | Purpose of the processing | Legal basis of the processing | Shelf life | Remarks (the simplified standards of the CNIL have only an indicative value since 25.05.2018. Future referentials are expected). |
| Commercial and marketing files | Management of customer and prospect files | Article 6.1.b of the GDPR | Data that cannot be kept beyond the period strictly necessary for the management of the commercial relationship, with some exceptions | Simplified standard of the CNIL NS-048 |
| Order management | Article L123-22 paragraph 2 of the Commercial Code | 10 years old | ||
| Customer relations/SAV | - Commercial relationship management - Prospecting | - Article L123-22 paragraph 2 of the Commercial Code - Article 6.1.b of the RGPD | Simplified standard of the CNIL NS-048 | |
| Use of customer area | Article 6.1.b of the GDPR | Data that cannot be kept beyond the period strictly necessary for the management of the commercial relationship, with some exceptions | ||
| Electronic commercial prospecting | Article 6.1.a of the GDPR | 3 years from the date of collection by the data controller or the last contact from the prospect | Simplified standard of the CNIL NS-048 |
Cookie Overview
The term "Cookies" covers all cookies or tracers deposited and/or read on an equipment (computer, phone, tablet), for example when consulting a website. During your visit to this website, information relating to your navigation may be recorded on your equipment in cookie files placed by us or by third parties. The cookie may contain several pieces of information: the name of the server that placed it; an identifier in the form of a unique number; an expiration date... This information may be stored on your computer in a simple text file that a server accesses to read and record information. What is the purpose of the cookies that may be stored on your terminal and how to manage them? Cookies have different functions.
- 1. TECHNICAL COOKIES
| COOKIE NAME | PURPOSE OF THE COOKIE | DURATION OF THE COOKIE |
|---|---|---|
| wp-settings-time | Allows you to store your usage preferences. | 13 MONTHS |
| wordpress_test_cookie | Checks to see if cookies are enabled on your device to provide an appropriate user experience. | No |
| axeptio_cookies | Allows you to display the cookies banner. | No |
| wp-wpml_current_language | To store the language settings. | 1 day |
| itsec-hb-login | Allows you to hide the WordPress login URL | 10 minutes |
- 2. AUDIENCE MEASUREMENT COOKIES
| COOKIE NAME | PURPOSE OF THE COOKIE | DURATION OF THE COOKIE |
|---|---|---|
| _ga | Used to distinguish visitors to the site. | 13 MONTHS |
| _gat | Used to limit the request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_gtm_. | 10 minutes |
| _gid | This cookie is used by Google Universal Analytics to record a unique identifier in order to generate statistical data about how the visitor uses the site. | 1 day |
| COOKIE NAME | PURPOSE OF THE COOKIE | DURATION OF THE COOKIE |
|---|---|---|
| axeptio_cookies | Stores preferences for consenting/refusing to deposit cookies. | 11 MONTHS |
- Cookie retention time
We use different kinds of cookies. The Google Analytics cookies are fully anonymized and can therefore be generated without your permission. The data collected is used to optimize the functioning of the website in order to meet your expectations even better. Other cookies are used to personalize the content and analyze the traffic on our website. To learn more about cookies and their purpose, visit cookiedatabase.org
Changes to this Privacy Policy
This privacy policy was last updated on February 10, 2021. From time to time, OXICAT may make changes to its privacy policy and update it on its website. Any updates to this policy will be communicated to you by means of easily identifiable notices on our web site and/or by sending you an e-mail notification.